Frequently Asked Questions

What is UBE Express?

The Department of Transportation and Communication (DOTC) and its attached agency, Land Transportation Franchising and Regulatory Board (LTFRB) has initiated the Airport Bus Service project with the goal of augmenting the current public transport services in our three (3) airport terminals in Metro Manila.

This is the direct response to the public clamor for more efficient hassle free and commuter-friendly transport services option for those going to and from the three (3) airport terminals specially now with increasing number of passengers being experience every year.


What are the available payment options for booking?

You may pay thru Paypal, Credit Card and Dragonpay. Thru Dragonpay, you may pay cash for your bookings in trusted and secured business establishments.


Is this service better than taking a taxi?

There are several reasons why our passengers love the airport shuttle service compared to taking a taxi:

  • Your online booking ensures your reservation and your airport shuttle service is always ready for your arrival or pick up.
  • You may need to wait up to an hour for a vacant taxi in the airport or city centre during busy hours.
  • A taxi can hold a maximum of 3 passengers and 2 large suitcases (don't forget additional fees are required for baggage)
  • The airport bus service has no baggage limit or any fees. Also, your group won’t be separated from one another. Compared to, a shuttle which can accommodate up to 24 people only.
  • You may also encounter scams, rude service, and communication issues with taxi drivers.
  • Finally, we promise you a convenient and hassle free airport transfer experience or you get your money back. Guaranteed.


Contact Us

For inquiries about bookings and trips, you may contact us at: